How to restore a database from a backup

How-to Databases restoredatabasebackupsnapshot

Pick the database in a snapshot and restore it next to the original or over it; a database is always restored whole.

Backups include your databases, dumped consistently without blocking the tables, and the database identities as hashes so passwords survive a restore.

Steps

Open Backups, Restore and choose the snapshot (the date you want to go back to).
Browse the snapshot and select one database (databases show next to files).
Choose the mode:
Next to the original (default): the dump is placed in your home so you can look at it and decide. Nothing is overwritten.
Over the original: the database is replaced with the snapshot's version. Anything written after the snapshot is lost.
Start the restore and wait for it to finish. A database is restored whole, never table by table.
Check the application. Remember that restoring over the original returns the data to the snapshot's date.

If it is refused

"Does not fit in quota" (507): the restored data would exceed your free quota. Free space first or restore something smaller.
"Backup in progress, try again" (409): a backup or restore for that account is running. Retry when it ends.
An item that is not in the snapshot is an error, not a success: check the date and the name.
Without a backup plan you cannot browse snapshots yourself; ask your provider.

Last updated: 2026-10-10